We are obsessed with giving a 5-star service.
When it comes to effective, immediate quality support, we’re at the top of the game.
From 24/7 critical support where we guarantee that in the case of an online emergency you can turn to us to seek solutions fast to week-day office support where our committed team will happily make your requests within one working day — that’s the premium service we so proudly deliver.
Our Service Level Agreement (SLA) gives our clients the peace of mind, flexibility and confidence to take bigger business leaps knowing that when it comes to their online platform we have their back.
Thanks to our strategic partnerships with award-winning solutions, the websites in our portfolio are monitored every five minutes meaning that if your site is down you will be alerted immediately and our agile team will be making sure that your website is running in no time.
We take great pride in our collection of support features.
In our dictionary the definition of support is an exceptional customer service where we strategically plan ahead and are preventative, as well as solutions-driven if the need for us to be corrective arises.
We’re business driven. We are ready for unpredictable traffic surges.
Always backed up. Your data is safe with us. Always and forever.
Expert support. We can handle anything you throw at us.