
The Brief
Any pet-owner knows that raising a happy and healthy furry friend is no easy feat. Every step of the way, there are hundreds of choices to make regarding nutrition and healthcare. That’s why it’s always reassuring to have a reliable expert who can guide you on what works best for the needs of your pet.
Borg Cardona & Co. have been providing Maltese animal owners that peace of mind for over 70 years. The company continues to source the finest animal-related products and currently represents over 50 world-leading brands, covering everything from nutrition and medicines to utilities, hygiene, comfort and much more.
The pet care retailer approached NIU to transform their corporate site into an eCommerce store to make it easier for their clients to search and shop their entire product range. As they stock a huge product range, the Borg Cardona team were keen for their online store be optimized for inventory control and stock management.
eCommerce
One of the biggest advantages of NIU’s method of developing websites is that we build in a progressive, modular fashion. This makes it easy for us to add or remove modules, sections, and features without having to reconfigure every aspect of your website from scratch. This also means you won’t have to put up with the needless hassle of taking your website offline for any period of time. Our team does the technical wiz-bottery behind the scenes, while your website remains open to business as usual.
In order to turn Borg Cardona’s corporate website into an eCommerce platform, NIU planned several phases to the development. First, we focussed on the B2B aspect of the webstore. Borg Cardona continue to sell their product range directly to many local veterinaries and pet hospitals who buy wholesale. It was vital that the pet care retailer could continue to cater for their professional clientele through their webstore.
Next up was the B2C aspect of the webstore, tailored especially for customers looking to buy products specifically for their pets. NIU integrated a special product reviews and rating module into the eCommerce platform. Through this module, customers can share product feedback directly on the page, allowing users to share their views, thoughts and experiences about products to help others make more informed shopping choices.

UI /UX
Stock Management
NIU’s eCommerce modules make it easy for your business to keep track of the stock that is listed on your webstore. With 100s of products available on their site, it was important for the Borg Cardona team that visitors to their webstore are given accurate information about what’s available and not. Not only does our Stock Management module track stock levels and hide out-of-stock items, it also holds stock after an order is cancelled and sends notifications for low or out-of-stock items so the team can replenish products as needed. Adding and updating product information and prices to the webstore is also an easy task. All product information is integrated into the backend through a CSV file which syncs up automatically to the front-end for a seamless shopping experience.Online Payment
Payment Gateways
The final phase of Borg Cardona’s eCommerce transition was to implement the store’s secure payment gateway system.
NIU only makes use of world-class payment gateway options to ensure the checkout process is simple and thoroughly safe throughout. Our payment gateways not only protect client’s data during transactions but also make it easy for retailers to efficiently receive funds for any sales.
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