Privacy Policy

The Privacy Policy of NIU Ltd. is applicable to the collection, use and disclosure of personal information that we collect from you during your interaction with us. This may be when you visit our website, purchase services offered by NIU Ltd. or call our sales/support executives. Please read the following to know more about our Privacy Policy.

What information we ask for and how we may use it

We at NIU Ltd. may ask you to submit your personal information like your name, phone number, mailing address, email address, contact preferences and other information, if any, related to a service or support issue. This information will help us to serve you better. There could be several situations when we ask you to give us your personal information like:

While you discuss a service issue over the phone, e-mail or chat
When you give your feedback
When you purchase a product
For auditing and self-analysis of our services to improve them
To collect information for market research purposes

NIU Ltd. may occasionally inform its clients about new services on offer and send them interesting articles related to their business. However, our clients have the total freedom to choose whether they would like to receive such mails. In case they don’t, they can opt out of our mailing list.

When, why and to whom we disclose your personal information

NIU Ltd. takes your privacy very seriously. We do not sell, share or rent your personal information to any third party. However, we can disclose your personal information if it is required by the law or in good faith when such a disclosure is essentially required to:

Comply with legal processes
Protect the rights and property of NIU Ltd.
Enforce the contract’s Terms and Conditions
Respond to claims that any service, design or content violates the rights of third parties